This program provides specialist case management support to young people aged 16-18 years and their families during a crisis or breakdown. We aim to help preserve family relationships and offer intensive, flexible and practical support with the intention of reducing family breakdown.
Each family is provided with a highly-skilled Case Manager, who will work hard to earn everyone’s trust and provide individual support that aims to strengthen relationships, build communication skills, develop coping strategies and achieve personal and family goals.
It’s a very focused program that is tailored to the individual needs of the family. Some families need counselling or mental health services, while others need help navigating the judicial system or applying for education and training.
We believe that even the most difficult situations can improve with the right support. That’s why no matter how long it takes or how difficult things are, we’re always there to help families move forward in the right direction, with no judgement or blame.
We’re in regular contact with families, particularly during the early stages of support. Families can meet their Case Manager at our office or in their home, at a time that suits them – often up to 7pm on a weeknight. The program can include an agreed period of respite accommodation in our crisis refuge, so all family members get a break. During this period, intensive casework and safety planning is undertaken.
When you call, our Senior Case Manager will discuss your situation to make sure that this program is right for you.
To learn more about our programs and find out if they’re right for you, call us on 02 9460 3777.