No matter what’s going on in your life, you’re not alone. We’re here to give you a safe place to stay and provide all the support you need to get back on your feet. No matter how big or small the problem is, if you want support we can help.
We know it’s hard to ask for help when your family is going through a crisis or facing a breakdown. Many families that call us are at their breaking point, with nowhere else to turn. They often feel stressed, upset, frustrated, angry and even frightened. But no matter what you’re going through or how bad things seem, you’re not alone.
We’re here to help families and carers of young people aged 11-18 years old. When you call, you’ll speak to one of our caring and professional Case Managers, who’ll ask you what’s going on and talk to you about our programs and services. We’ll also speak with the young person in your care, to find out how they’re doing and try to understand things from their perspective.
Our Intensive Family Support Program offers ongoing case management for everyone in the family. Access to counselling is available and we can also coordinate psychological assessments. The program offers practical and emotional support to help families rebuild relationships and reduce breakdown.
During your initial call, we’ll arrange a time to meet face-to-face, either at our office or somewhere else that’s convenient. We’ll provide you with detailed information about the program to make sure it’s right for you and answer any questions you may have.
If you decide to participate in the program, we’ll allocate a Case Manager to support you on your journey. Your Case Manager is always there to help and will be your main point of contact for the entire time you’re at Taldumande. They understand what you’re going through and have lots of experience helping young people and their families through tough times.
We know that many of the problems families face are complex and challenging. There’s no quick fix or one-size-fits-all solution. That’s why we’ll work with you for as long as it takes to help your family move from a crisis to a better place. If you’re ready to reach out and get the support you and your family need, call us today.